Technical Support, Resources, and Documentation

If you experience any difficulties starting or using your system, your first sources of support are the technical documentation and the application help provided with the product. There are two help systems available: the Windows-based Oasis montaj Help system and a context-sensitive Help system that you can access by opening a dialog box and clicking the Help () button.

Contact Customer Support

If you cannot find the answers you need or are experiencing critical issues, contact the Support Team directly. The experienced Seequent team is dedicated to supporting your success by offering expert customer support and training services.

Online Support

You can submit a support request for any technical or product-related issues, or to provide feedback on the product or services.

Email Support

You can email your support request to [email protected].

Seequent’s global support model ensures that all customer email requests—including those received after hours—are handled by a Global Support Team representative from one of our worldwide offices.

Phone Support

For critical issues, you can also contact your local support team directly.

Learning Resources

The Seequent Learning Centre is your resource for guided learning paths, individual courses, and additional materials designed to help you master key concepts, tools, and effective workflows.

Learning Paths

These structured learning materials guide you through sequences of workflows and procedures, helping you build foundational skills using specific datasets to illustrate concepts and functionality.

Learning Resources

The Seequent Learning Centre also offers concise How-To Guides that do not rely on specific datasets, as well as materials exploring advanced concepts and theory to enhance your overall Oasis montaj experience.